Support

Chef Fresh · We usually reply within a couple of days

Need help? Email us at aegerapps@gmail.com and include a short description of what happened. Screenshots help a lot.

Frequently asked questions

How do I restore my Premium purchase?

Open the Premium screen in the app (Settings → Go Premium) and tap Restore Purchases. Make sure you are signed in with the same Apple ID that made the original purchase.

It says my subscription is active on another account

A Chef Fresh subscription is linked to one Chef Fresh account. Sign in with the account you originally used and restore purchases there to keep using Premium with it.

How do I cancel my subscription?

Subscriptions are managed by the App Store, not inside the app: open the iPhone Settings → your name → Subscriptions, pick Chef Fresh, and tap Cancel. Deleting the app or your account does not cancel a subscription.

How do I join a shared kitchen?

Ask the kitchen owner for an invite code, then open Shared Kitchen, enter the code, and tap Join. Joining is always free; creating invites requires Premium.

A scan found nothing or failed

Try a clearer, well-lit photo taken straight on, or add a short note about what you bought. Attempts that return no items are not counted against your scan allowance.

How do I delete my account and data?

Open Settings → Account → Delete Account. This permanently removes your cloud data. See the Privacy Policy for details on what we store.